Kim Tilley

Kim Tilley, FACHE, currently serves as Vice President of Operations at Mercy since February 2017, providing administrative leadership to ensure quality, safe, and efficient patient services while achieving financial results and fostering a strong service culture. Prior to this role, Kim was the Director of Operations in the surgery clinic team at Mercy, overseeing various specialties and acting as Specialty Council Administrative Lead for the Ophthalmology Specialty Council. From August 1997 to February 2017, Kim held multiple positions at Citizens Memorial Healthcare Facility, including Administrator, where oversight of daily operations, quality care, and budget management were key responsibilities. Additionally, Kim's experience includes roles in healthcare information systems management, project leadership, and Medicare billing. Kim holds a Bachelor of Social Work from Missouri State University and a Master of Business Administration in Health Services Administration from Southwest Baptist University.