Cheryl H.

Cheryl H.'s work experience begins in 1992 at Realtime Associates, where they worked as a Producer for over 16 years until 2009. In this role, they managed various aspects of game development projects.

In 2009, Cheryl H. joined MeridianLink as a Software Support Engineer. Cheryl provided technical support for MeridianLink's LOS software, building strong relationships with clients and delivering excellent customer service. Cheryl also created and updated internal and client-facing documentation.

In 2015, Cheryl H. was promoted to the role of Software Support Lead, CSM. In this position, they managed Meridianlink's software support team for their LoansPQ software. Cheryl provided guidance and mentoring for team members and achieved accreditation as a Certified Support Manager.

In 2017, Cheryl H. transitioned to the role of Vendor Software Integration Manager at MeridianLink. In this role, they managed and implemented new third-party integrations, utilizing API services and proprietary software framework. Cheryl also re-established existing 3rd party relationships and created vital documentation for onboard procedures, set up, functionality, and troubleshooting.

Cheryl H. obtained their Bachelor of Science degree in Computer Science & Engineering from California State University, Long Beach. Cheryl pursued their education at the university from 1987 to 1992.