Merit
John S J has extensive experience in service delivery and program management, currently serving as Service Delivery Manager at MeritGroup since April 2015. Prior to this role, John held positions as Programme Manager at GMS Group - Integrated Solutions, focusing on customer loyalty initiatives; Manager of Telesales Operations at Matrimony.com Pvt Ltd, where performance targets were established; and Program Manager at TVB Marketing India Pvt. Ltd., promoting a loyalty membership program. Earlier roles include Sales Manager and Business Development Manager, emphasizing strategic planning and business opportunities in the travel and hospitality sectors. John holds an MBA in Human Resources Management from Anna University and a BA in English Literature from Loyola College.
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Merit
We build DATA + CODE for some of the world’s leading B2B brands. Through pioneering marketing data, product data, customised software and marketing automation, Merit helps brands of all sizes confidently embrace the challenges of the future. Our 1000+ employees and offices in London, Chennai and Mumbai share a mission to ensure the successful evolution of our client’s businesses in the face of accelerating change with the right coding, Business Intelligence and Marketing Ops. Let us generate the DATA + CODE support your organisation needs for innovative, flexible and efficient growth.