James McMillan Jr.

James McMillan Jr. has extensive experience in the entertainment and customer service industries, primarily with Merlin Entertainments since February 2010. As Facility Technical Manager and Studio and Facilities Tech Manager at Madame Tussauds Nashville, James coordinated repairs and maintenance while managing operational budgets. Previous roles included Studio Lead and Studio Artist at Madame Tussauds D.C., where responsibilities involved maintaining wax figures to world-class standards and performing daily inspections. Additionally, James worked at T-Mobile as a Mobile Expert, focusing on customer needs and product knowledge, and previously served as a Host at Madame Tussauds Washington D.C. and a Studio Artist at CITYarts, contributing to public art projects that engaged youth in creative processes.