Ben Fikilini

Ben Fikilini is an accomplished Senior Cloud Engineer specializing in Azure at Microsoft Azure Community since March 2020. With a longstanding tenure at AT&T since February 2011 as a Network Systems Engineer, Ben focuses on Radio Access Network Engineering Quality Assurance and Operations management, overseeing the quality validation of Ericsson LTE and UMTS Radio Network Platforms. Responsibilities include evaluating service performance, diagnosing issues, coordinating technical investigations, and supporting Field Technicians. Ben holds a Master's Degree in Management Information Systems and a Bachelor's Degree in Business and Information Systems from the University of Phoenix, along with an Associate’s Degree in Computer Networking Engineering and a Certificate in Network and System Administration from Pierce College at Puyallup, complemented by an IATA & UFTAA Diploma from IATA Training.