Yang S. is passionate about digital innovation, with a wealth of experience in customer relationship management across various esteemed companies. They served as the Digital Community & ECRM Manager for The North Face from 2015 to 2018 and held senior CRM roles at Lacoste and Helly Hansen up until 2021. Prior to these positions, Yang S. was involved in CRM marketing with Groupe Rocher and worked as a T+ CRM Manager at 米其林. They also contributed to adidas as a CRM Assistant Manager for several years, focusing on implementing strategic CRM activities. Currently, Yang S. is the Consumer Intelligence & CRM Associate Director at Merrell and pursuing a Master's in Quality & Marketing Management at ESC Lille.
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