Siân Evans

Siân Evans has extensive experience in IT and customer service, currently serving as an IT Engineer in Software Development at Merthyr Tydfil County Borough Council since September 1992. Key responsibilities include developing digital customer access channels, creating bilingual and accessible websites, and optimizing existing code. Previously held roles include Web Co-ordinator, Benefits Support Officer, Senior Customer Services Advisor, and various leadership positions within the Benefits Services team, where Siân managed customer service operations and provided training. Additionally, Siân volunteered as a Social Media Manager for the Welsh Gaming Network from September 2017 to October 2018, effectively enhancing the organization's social media presence. Educational background includes studies at Merthyr Tydfil College and Pen-y-dre High School.