Message Broadcast
Umair Razzak has a robust background in software engineering and technical leadership, currently serving as a Technical Lead at Message Broadcast since December 2017. Previous experience includes roles as a SAFe Scrum Master and IVVE at Interpro Inc., and as a System Engineer for Thales Avionics. Umair's early career involved positions as a Senior Software Engineer and Software Engineer at Altair Technologies, where responsibilities included code optimization and low-level team management. Academic qualifications include a Master of Science in Computer Science from Maharishi International University and a Bachelor of Science in Computer Science from the National University of Computer and Emerging Sciences.
Message Broadcast
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Message Broadcast provides engagement solutions that shape customer experiences for the world’s top brands. As a leader in intent-driven conversation, Message Broadcast improves customer satisfaction and promotes operational efficiency through decades of domain expertise and a leading omnichannel messaging platform. We believe every interaction is an opportunity to reduce customer effort, personalize the experience, and increase customer loyalty. Our solutions dramatically enhance customer engagement, self-service, acquisition, retention and conversion across all channels, including SMS, MMS, RCS, Voice, Push, Email, and Social.