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Allison Knoch

Application Support Engineer at MessageGears

Allison Knoch has a diverse work experience spanning across various industries. Allison started their career as a Co-op at Delta Air Lines, where they assisted with communication projects for the HR department. Allison then worked as a Marketing Communication Specialist at Concurrent Computer Corporation, where they updated sales collateral and managed media contacts. After that, Allison owned a small SEM company called Arcus Interactive, Inc., where they provided internet optimization services for small businesses.

Allison later joined SearchIgnite as an Account Manager, where they interfaced with clients and provided best practices for software usage. Allison also worked as a Contractor, performing basic QA tasks for SearchIgnite. Allison continued to progress within the company and took on roles such as Client Services Technology Manager and Jr. Software Engineer, gaining expertise in troubleshooting, QA, and database management.

After SearchIgnite, Allison joined IgnitionOne, where they held multiple roles. As a Technical Services Engineer, they handled troubleshooting and custom integrations for customers. Allison then became an Associate Director - Technical Solutions, consulting with the Account Management teams and leading ad hoc projects. Later, they became a DevOps Team Lead, focusing on proactive support and creating a comprehensive monitoring ecosystem.

Currently, Allison is working at MessageGears as an Application Support Engineer, providing support for applications. Throughout their work experience, they have demonstrated strong problem-solving skills, technical expertise, and the ability to collaborate with cross-functional teams.

Allison Knoch obtained their Bachelor's degree in Journalism from Georgia State University, where they attended from 1998 to 2002. Prior to attending college, they completed their high school education at North Gwinnett, but no specific degree or field of study is mentioned.

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