Denelle Rama

Denelle Rama currently serves as Customer Support Team Lead at MessageMedia, where responsibilities include managing and mentoring the customer support team while ensuring high standards of service excellence. Previously, Denelle held roles such as Customer Support Coordinator at Mavyn, LLC, and Healthcare Appointment Setter at Contact Centre Management Group (CCMG). As Team Lead at Passion.io, Denelle ensured daily support operations met service level agreements and maintained high customer satisfaction. Past experience also includes Team Manager at Dynamic Action Staff Solutions, Lead Generation Specialist at Empassion Natural, and Team Supervisor at Awesome OS, where Denelle focused on team mentoring, effective issue resolution, and customer retention strategies. Denelle began the professional journey as a Customer Service Representative at VXI Global Holdings. Denelle holds a Bachelor of Science in Information Technology from Father Saturnino Urios University.