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Stefanie Stapper

Director Website & Customer Loyalty Management at Messe Frankfurt GmbH

Stefanie Stapper has a diverse work experience spanning over 20 years. Stefanie began their career at Deutscher Fachverlag GmbH as an Editor from 2000 to 2002. Stefanie then worked as a Freelance Online Journalist and Web Content Manager from 2003 to 2005. Stefanie then joined Messe Frankfurt GmbH, where they held various roles including Online Communications Manager from 2005 to 2006, Project Manager Internal Communications / Corporate Publishing from 2006 to 2010, Project Manager / Coordinator Web Solutions from 2010 to 2013, and Director Product Management and Content Management from 2013 to 2023. Currently, they are serving as the Director of Website & Customer Loyalty Management at Messe Frankfurt GmbH.

Stefanie Stapper's education history includes attending Heidelberg University, Alma Mater Studiorum – Università di Bologna, and ZHAW Applied Linguistics. No specific degrees or fields of study are provided. Additionally, they obtained the certification of Zertifizierte Projektmanagerin (GPM), Level D in 2009.

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Frankfurt, Germany

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Messe Frankfurt GmbH

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The Messe Frankfurt Group is one of the world’s leading trade fair, congress and event organisers with their own exhibition grounds. With a workforce of 2,200 people at its headquarters in Frankfurt am Main and in 28 subsidiaries, it organises events around the world. As in the previous year, annual sales for 2021 were significantly lower owing to the COVID-19 pandemic: approximately €154 million compared with Group sales as high as €736 million in pre-pandemic 2019. We serve our customers’ business interests efficiently within the framework of our Fairs & Events, Locations and Services business fields. Sustainable business practices are a central pillar in our corporate strategy and strike a healthy balance between ecological and economic interests, social responsibility and diversity. Another of Messe Frankfurt’s strengths is its powerful and closely knit global sales network, which covers around 180 countries in all regions of the world. Our comprehensive range of services – both onsite and online – ensures that customers worldwide enjoy consistently high quality and flexibility when planning, organising and running their events. We are using our digital expertise to develop new business models. The wide range of services includes renting exhibition grounds, trade fair construction and marketing, personnel and food services. With its headquarters in Frankfurt am Main, the company is owned by the City of Frankfurt (60 percent) and the State of Hesse (40 percent). For more information, please visit our website at: www.messefrankfurt.com