Helene Rougegrez

Helene Rougegrez is a highly skilled professional with extensive experience in retail and service management across multiple companies. Currently serving as Global Retail Systems Coordinator at MESSIKA PARIS since March 2022, Helene focuses on enhancing retail tools and training programs to ensure a seamless customer experience. Prior to this role, Helene held the position of World After-Sales Service Manager B2B at Isabel Marant from March 2013 to February 2022, where responsibilities included centralized management of customer claims, product returns, and logistical coordination. A co-founder and product manager at Kirsten, Helene successfully launched a luxury leather goods brand distributed internationally. Earlier roles included project management and communication positions at LE66 and product management at Infinitif/Blanc Nature. Helene holds a Master’s degree in Marketing from ESCG Paris and possesses a strong commitment to customer orientation and continuous improvement.