Michael Mani

Michael Mani is a Business System Analyst with experience in providing Level 1 assistance and validation through ticketing systems. Michael has a strong background in driving issue resolution, escalating tickets, and collaborating with teams to troubleshoot and resolve support tickets. Michael also has experience in analyzing data for client plan changes and managing large implementation projects. With a Bachelor's degree in Community Health and Preventive Medicine, Michael brings analytical skills and the ability to successfully troubleshoot and problem solve to their roles.