Leandro Oliveira is a Service Delivery Manager at Certsys, where they lead teams in achieving exceptional results and specialize in digital transformation, notably creating Digital Squads for BANCO BV. Leandro previously managed innovative projects in RPA and virtual agents for FIDELITY and supported Control Desk development for VIGOR and SENAC. With a robust background in technology project management, Leandro has experience overseeing over 100 collaborators simultaneously, and their previous role as PMO involved implementing SAP and Oracle solutions. Leandro holds a Bachelor's degree in Administration with an emphasis on Systems Analysis from Universidade Sant'Anna.
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