Roger Batista

Roger Batista is an accomplished IT professional with a strong focus on infrastructure management and technical support, currently serving as the Gerente de Infraestrutura e Suporte TI at Brasil TecPar. With extensive experience in IT service delivery, Roger has successfully managed critical operations across various roles at HCLTech, including Regional Service Delivery Manager, Global Technical Lead, and Senior Monitoring Analyst. Roger holds a Master's degree in Business Administration with a focus on Leadership and Team Management, along with a Bachelor's degree in Computer/Information Technology Administration. Earlier career experiences include technical support and automation processes, demonstrating a solid foundation in both technical and managerial capacities.