Airton Borges is an experienced professional with a strong background in customer service and support, particularly in digital advertising at Meta, where contributions included resolving over 200 monthly tickets with high metrics for service level agreements and customer satisfaction. Previous roles include a Product Support Analyst focused on troubleshooting and documenting ad issues and a Route & Customer Satisfaction Analyst at AB InBev, achieving top ratings in customer satisfaction. Additional experience as a Scholarship Student at CAPES involved developing innovative bioprinting solutions in tissue engineering. Airton holds a Master's degree in Biological and Biomedical Sciences from Universidade de São Paulo, along with various postgraduate qualifications in engineering and a Bachelor's degree in Civil Engineering.
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