Angie Capurro

Angie Capurro possesses extensive experience in customer service and operations management, having held various roles in reputable organizations. At Dolls Kill as Manager of Customer Service, Angie led recruitment and training initiatives that resulted in a 30% increase in CSAT. In subsequent roles, including as Scaled Enablement Manager at Meta and Program Manager at Apartment List, Angie implemented incentive programs and revamped pricing structures, driving revenue and engagement. Additional experience as a Customer Success Manager and Operations Associate further highlights Angie's capability in managing client relationships and streamlining operational processes to enhance performance. Angie's educational background includes a Bachelor of Arts in Mass Communication from California State University-Chico.