Brian Vu is an accomplished technical professional with experience in support engineering and software development. At Samsara, Brian refined knowledge base articles and consolidated support procedures while handling over 20 client interactions daily, achieving a 94% SLA compliance. Currently, Brian serves as a Support Engineer II and iOS Technical Specialist at Meta, contributing to product operations for WhatsApp. Previous experience includes a firmware engineering role at Micron Technology, where Brian created technical documents and conducted workshops, as well as serving as a Java instructor at iD Tech Camps, developing lesson plans for diverse classes. Brian holds a Bachelor of Science in Computer Science and Engineering from the University of California, San Diego, and a high school diploma from Oak Grove High School.
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