Chen Gedalia has extensive experience in customer support and quality assurance across several prominent companies. Beginning at Concentrix as a Technical Support Professional, Chen transitioned to roles at Accenture as an SMB Customer Experience Associate and later at Majorel as a Quality SME and AdWords Express Keywords Specialist. Chen's tenure at TikTok as a Policy Enforcement Specialist and subsequently as a Quality Analyst and Quality Analyst Subject Matter Expert focused on trust and safety. Currently, Chen serves as a Data Labeling Analyst at Meta. Chen's educational background includes a High School Diploma in English and Philology from Liceul "Horea, Closca si Crisan."
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