Faiza Osman is an experienced professional with a diverse background in technical support and administrative services. Beginning as an optician at Luxottica from July 2016 to October 2022, Faiza specialized in frame selection and precise measurements for eyewear. After transitioning to Meta in March 2025 as an IT Support Specialist II, expertise in troubleshooting and maintaining various operating systems was developed. Faiza also contributed as a Facilities Administrative Support Specialist at Securitas Intelligence from January to December 2023, enhancing operational efficiency through database management and service coordination. Following that role, Faiza worked as a Security Operations Center Analyst at CYDEO from December 2023 to June 2024, focusing on security event monitoring and risk mitigation. Additional experience includes IT Support Analyst roles at Davis Wright Tremaine LLP and Microsoft, enhancing user account management and identity security across multiple systems.
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