Jessica Cha

Jessica Cha is a seasoned professional with extensive experience in program and project management, specializing in product development and quality control across prominent tech companies. At Vaco, as a Search Language Specialist, Jessica Cha enhanced the accuracy of voice commands for Google Assistant and implemented evaluation criteria for transcription quality. Jessica Cha later served as a Project Manager at Netflix, overseeing quality control projects and training over 60 international staff. In a role as Program Manager at Meta, Jessica Cha contributed to the management and execution of various initiatives. Earlier career experience includes a position as a Product Manager at Samsung Electronics, where Jessica Cha led the development of Galaxy Apps, optimizing user experience and managing globalization processes. Educational credentials include a BBA and an interdisciplinary degree in Foreign Affairs and Trade from Yonsei University, as well as a Master's in Integrated Innovation from Carnegie Mellon University.