Joan L.

Joan L. is an experienced designer with a strong focus on user experience and product design across several prominent companies. At OfferUp, Joan served as a Senior UX Designer, concentrating on Trust and Safety to enhance marketplace confidence. As a Product Designer at Common Room, efforts were directed toward developing a data analytics and reporting tool. Joan's tenure at Microsoft included various roles, culminating as Design Lead for Mail and Calendar, where design for Outlook Web App and Windows 10 was key. Following a position at Facebook as a lead designer for the Groups team, current responsibilities at Meta involve designing products for WhatsApp Business. Most recently, at Cruise, Joan focused on customer service tooling and communication systems for autonomous vehicles. Previous freelance work and a role at POP further solidified design expertise.