Jordan Hicks

Jordan Hicks is a Program Manager at Meta, overseeing internal vendor transitions for the Business Verification program while implementing process improvements and technological innovations. Previously served as a Data Quality Program Manager at Meta and held various roles at Apple, including Operations Specialist and Operations/Inventory Expert, where responsibilities included managing inventory processes and training staff. Jordan's experience also includes positions as a Robotics Operations Coordinator at Postmates Inc. and Senior Operations Coordinator at Serve Robotics, focusing on operational decision-making, process implementation, and stakeholder communication. Educational credentials include a Bachelor’s Degree in Africana Studies from San Francisco State University and a Full Stack Web Development degree from Lambda School.