Matt Rutherford is an accomplished professional with extensive experience in customer support and operations management across several prominent organizations, including Microsoft, Meta, LinkedIn, and Intuit. At Microsoft, Matt served in various capacities, such as Operations Manager and Senior Group Manager for Office 365 Support, where responsibilities included managing large teams, improving service delivery, and overseeing complex support cases. Transitioning to Meta, Matt held roles that focused on change delivery and global partner enablement. Previous experience also includes leadership positions in technology support at companies like ISI/Mars and Grand Metropolitan, along with a proven track record in enhancing customer success and service models at LinkedIn and 9 Spokes. Matt's expertise encompasses managing vendor relationships, training staff, and implementing strategic support initiatives across international markets.
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