Michele Cadeddu

Michele Cadeddu has extensive experience in sales, customer relations, and program management, with a career spanning multiple renowned companies. Starting as a Theatre Promoter at Teatro Civico di Castello, Michele progressed through various roles, including Customer Service Agent at Sky Italia and Sales and Customer Relation Officer at ITS Management. Notably, positions at Microsoft involved Channel Execution Manager and Global Operations Project Manager roles focused on enhancing customer and partner experiences. Michele also served as Program Manager at Amazon, developing learning solutions for carriers across Europe. Currently, Michele is a Global Operations Senior Project Manager at Meta, working on improving user support experiences for Facebook and Instagram communities. Academic qualifications include a B.A. in Languages and Communication from Università degli Studi di Cagliari, a Diploma in Web Design from Dublin Business School, and a Master’s degree in Management from University College Dublin.