Olivia Cao is an experienced software engineer with a strong background in software development and machine learning. Beginning a career at BlackBerry as a Software Test Student, Olivia designed automation systems for mobile modem recovery tests and worked with network protocols. Subsequently, positions at PagerDuty involved contributing to the machine learning team and developing ML pipelines. Olivia served at Facebook from September 2019 to July 2022 as a Software Engineer, leading projects that significantly enhanced user engagement and payment processes while effectively collaborating with cross-functional teams. In July 2022, Olivia advanced to a Senior Software Engineer role at Meta, focusing on the payments care team, and currently contributes to Metamate, a productivity-enhancing initiative leveraging generative AI, since February 2025. Olivia holds a Bachelor of Engineering in Computer Software Engineering from the University of Waterloo.
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