Renee Canady

Renee Canady is a seasoned operations and client services professional with extensive experience in customer support management across various industries. Notable roles include Director of Client Services at ModSquad, Inc., overseeing multi-channel service delivery and financial performance, and Enterprise Operations Manager at Meta, focusing on team leadership and data-driven management for productivity enhancement. Previous positions include General Manager of Customer Support at Trusource Labs for Google Nest, Director of Customer Experience at The Boon Group, and Senior Outsource Manager at Bigcommerce, where responsibilities included strategy development, vendor management, and performance improvement. Renee Canady holds a degree from the University of Phoenix, gained between 2006 and 2010.