Shaheen Khan has a diverse professional background in customer service and digital strategy, with experience spanning multiple industries. From March 2021 to December 2021, Shaheen served as a Senior Customer Service Representative at Concentrix and previously worked as a Customer Support Executive at Vistara - TATA SIA Airlines Ltd. from September 2020 to February 2021, and at KV Info Services from January 2019 to February 2020. Continuing in the customer service domain, Shaheen held the role of Complaints Handler at Barclays from July 2024 to July 2025. In the digital marketing realm, Shaheen has been a Senior Subject Matter Expert at Cognizant from December 2021 to May 2024, specializing in Google Ads, and has recently progressed to the role of Digital Strategist at Meta, starting in June 2025. Academic achievements include a Bachelor's degree in English Language and Literature from Dyal Singh College (Evening), completed between 2017 and 2020.
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