Yuki Henley

Yuki Henley has extensive experience in quality analysis, customer support, and AI training. At Cognizant, from October 2017 to June 2023, Yuki served as a Quality Analyst, evaluating agent performance and facilitating knowledge-sharing to align team goals. Earlier roles included Content Moderator at Cognizant, where Yuki monitored user-generated content for policy compliance, and Office Administrator at Ikebata Nursery School, overseeing communication and recruitment processes. Currently, Yuki works as a Prompt Engineer at Meta and as an AI Trainer at Outlier, focusing on evaluating generative AI models and contributing to safety policy evaluations in Japanese content.