Nancy Heitzenroeder

Nancy Heitzenroeder has a diverse work experience in the technology industry. Nancy started their career as a Field Services Technician at Banc Tec Services, where they installed and configured hardware for various vendors. Nancy then worked at KeyBank as a LAN Administrator and Help Desk Level II support, handling software installations and network connections. Nancy later joined Bristol-Myers Squibb as a Senior Help Desk Analyst, where they provided technical support for Field Sales Representatives and received recognition for their problem-solving abilities. Nancy then worked at HP Enterprise Services as a Senior Help Desk Analyst, focusing on SLA compliance and establishing quality assurance targets. Nancy also had a role as an Analyst at Johnson and Johnson, where they supported computer imaging and deployment. Nancy'smost recent position was at Metasource as a Technical Services Engineer, where they diagnosed system malfunctions and performed maintenance on EMC software. Overall, Nancy has demonstrated strong technical skills, leadership abilities, and customer service orientation throughout their career.

Nancy Heitzenroeder has obtained an Associates in Applied Science degree in Computer Science from Mercer County Community College. Additionally, they have also earned an Associates Degree in Computer Science from Mercer County Community College West. The exact start and end years for both degrees are not provided.