Ross Fowler

Ross Fowler is an experienced technical support professional with a career spanning over 18 years, primarily in the telecommunications sector. Since September 2009, Ross has worked as a Technical Support Executive at Meteor Mobile Communications, providing second-level support by addressing technical queries related to mobile phone and broadband accounts. Concurrently, Ross holds a position as a Technical and Broadband Representative at Rigney Dolphin/HCL, delivering support to various departments and resolving customer and network issues. Previous roles include Customer Care Representative at both Rigney Dolphin and Eircom Telesales and Services, where Ross developed expertise in customer care, account management, and sales. Educational background includes studies at Ballyfermot College of Further Education and a Leaving Certificate from Ballinteer Community School.