Nicole Jones

Nicole Jones, MBA, RHIT, is an accomplished professional with extensive experience in healthcare information technology and revenue cycle management. Currently serving as a Senior Epic Hospital Billing Analyst at Methodist Health System since December 2017, Nicole acts as an analytical expert and key contact for revenue cycle customer service. Additional roles include Senior Instructor at Ultimate Medical Academy, where Nicole facilitates Healthcare Statistics coursework, and previous positions as a Senior Business Analyst at UT Southwestern Medical Center, Assistant Director of Clinical Appeals at Parallon, and HIM Informatacist at Parkland Hospital. Nicole possesses strong project management skills demonstrated during tenure at Kaiser Permanente and Sutter Health, focusing on process improvement and system implementation. Education credentials include an MBA and certifications in Resolute Hospital Billing, complemented by an AS in Health Information Technology and a BS in Business/Information Technology.