Anthony Yeates

Anthony Yeates is a skilled professional in customer service with extensive experience in the insurance and technical support sectors. Currently serving as a Dental Claims Approver II at MetLife since June 2021, Anthony handles customer inquiries for dental, disability, and MGS products, ensuring efficient eligibility and coverage confirmation. Previous roles include Customer Care Advocate positions at both MetLife and Hays, where Anthony resolved inquiries related to life insurance and disability claims. Additional experience encompasses customer service in legal settings, technical support at Ubisoft, and data analysis at HCL Technologies. Anthony holds a Bachelor of Fine Arts in Game Art and Design from The Art Institutes, awarded in 2016.