Stanley Bailey

Stanley Bailey is a skilled professional with extensive experience in customer service and technical support. Currently serving as a Disability Intake Specialist at MetLife since December 2023, Stanley has previously worked as a Chat Billing/Repair Agent at Spectrum, where responsibilities included addressing customer inquiries related to billing and equipment repairs. Prior to that, Stanley spent over two decades at Verizon Business in Network Operations, providing crucial technical support and documentation for VoIP systems. Stanley began the career as a Billing Analyst at BTI Communications, focusing on billing resolution and transaction management. Educationally, Stanley holds a degree in Public Administration from North Carolina Central University.