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Cis Castelein

Customer Service Manager at Metraco NV

Cis Castelein currently serves as the Customer Service Manager at Metraco NV since October 2024 and has been a Freelance Journalist for Het Nieuwsblad since January 2017. Prior to this, Cis held the position of Customer Service & Parts Manager at The HACO Group from July 2023 to October 2024, overseeing the back-office, field-service, and parts department, while implementing ERP Microsoft Dynamics Service. Cis also has extensive experience at RENSON Ventilation - Sunprotection - Outdoor, working in multiple roles including Teamleader Technical Sales & Service and Training Supervisor, focusing on sales, service, and employee development. Earlier career highlights include freelance writing for Krant van West-Vlaanderen and a solid educational background with a Master's in Corporate Communication and a Bachelor's in Linguistics and Literature from KU Leuven.

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