Sophiann Cholewa

Sophiann Cholewa is an experienced customer service professional with a diverse background in service management and dispatching. Currently serving as a Customer Service Manager at Metrasens since April 2022, Sophiann previously held the position of Dispatcher at Melitta Professional Coffee Solutions USA, where responsibilities included troubleshooting, prioritizing service calls, and managing appointments for service and installations. Prior experiences include roles as a Customer Care Representative at Aquascape Inc., Routing Specialist at Sears Holdings Corporation, and Kids Lead at Kohl's Department Stores. Sophiann's educational background includes studies at Northern Illinois University and Elgin Community College.