Lewis Cozens

Lewis Cozens is an experienced training professional currently serving as the Operational Training Manager at Metro since February 2017, after previously holding the position of Training Officer. Prior to this role, Lewis worked as a Technical Trainer Level 2 at TSYS Managed Services EMEA from June 2014 to February 2017, delivering program training to various financial institutions across the UK and abroad, focusing on both soft skills for call center agents and technical training in computer software. Lewis holds a Bachelor's degree in Outdoor Education from The Manchester Metropolitan University, earned between 2006 and 2008.