Freek Peters is a seasoned IT professional with extensive experience in service management, innovation, and project management across multiple industries. Currently serving as the Platform Lead for Digital Workplace and Service Management at METRO.digital since August 2025, Freek is focused on implementing harmonized IT service management processes based on best practices such as ITIL. Previously, Freek held various leadership roles at Makro Nederland, including Head of IT and Manager of Innovation and Improvement, where responsibilities included developing IT innovation roadmaps and managing change projects. Additional experience includes project management roles at banks and telecommunications companies, alongside a consultancy career with Maxxon B.V. Freek holds a degree in computer technology from Hogeschool Den Bosch and completed training in enterprise architecture.
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