Oscar Barcena

Oscar Barcena, MBA, currently serves as a Senior Analyst for Customer Programs & Services at Los Angeles Metro since April 2019, where leadership in launching the Transit Ambassador Pilot Program significantly enhanced public safety and customer experience. Responsibilities include developing a comprehensive training curriculum while collaborating with internal teams and external vendors to promote a diverse workforce. Prior to this role, Oscar gained experience as an Analyst in Customer Relations and Transit Oriented Communities at Los Angeles Metro, and held various positions at Woodbury University, including Senior Admissions Counselor and Admissions Counselor/Recruiter. Early career experience includes a national sales internship with Pentland Brands and an administrative assistant role at Woodbury University. Oscar earned an MBA in Accounting and Finance and a B.B.A. in Marketing from Woodbury University.