Nancy Steinmetz

Nancy Steinmetz is the COO of the Springfield Country Club complex. She has been working with the company in various roles of increasing responsibility such as waitress, manager, general manager and now COO since 1992. Nancy is currently responsible for all food and beverage, catering, and banquet operations. She maintains these operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.