Simon Dobson

Simon Dobson is a seasoned professional with extensive experience in passenger experience and marketing within the transportation sector. Currently serving as Service Delivery Manager for Passenger Experience at Metro Trains Melbourne since July 2021, Simon has previously held significant roles, including Associate Director of Customer Experience at SNC-Lavalin Rail & Transit Pty Limited, where a focus on enhancing customer strategies was paramount. With prior experience as a Consultant for National Express Trains Ltd and a background in tourism marketing within local councils in London, Simon has a proven track record in marketing integration, stakeholder engagement, and developing effective communication strategies. Simon holds a BA (Hons) from Bournemouth University, specializing in Tourism, Business, Management, Marketing, and Related Support Services.