Hassan Bathaei

Hassan Bathaei is an experienced IT Support Specialist currently employed at Metro Vancouver Transit Police since May 2022, where responsibilities include providing first-level IT support for approximately 300 end-users and managing software deployment and maintenance. In addition to this role, Hassan volunteers as a Cat-Care Volunteer at Vancouver Orphan Kitten Rescue Association (VOKRA) since July 2022. Prior experience at Solico Group from April 2014 to August 2021 encompasses positions such as SAP SD Business Analyst and Application Support Specialist, with a focus on training design, deployment of SAP ERP features, and user support across multiple distribution centers. Earlier roles at Amol Institute of Higher Education and Kankosh Telecom Asia provided foundational IT support and network testing experience, demonstrating a diverse background in IT operations and user management.