Shirley Chan

Shirley Chan is an accomplished IT-PMO Senior Business Analyst and Project Manager with extensive experience in change management and business analysis across various industries. At Metro Vancouver since July 2016, Shirley has led change management initiatives for IT projects, managed corporate initiatives, prepared Requests for Proposal, and facilitated supplier selection and contract negotiations. Previous roles include Senior Business Analyst at Great Canadian Gaming Corporation, where Shirley managed customer interactions and collaborated with teams to define system requirements, and a Senior Product Business Analyst/Product Owner at Sage, overseeing the lifecycle of cloud and mobility products. Shirley's career began in technical support and management trainee roles, supported by a Bachelor of Business Administration in Management Information Systems and Finance from the University of Nebraska-Lincoln and a Certificate in Business Analysis from Simon Fraser University.