Shirley Chan

Shirley Chan has extensive experience in business analysis, project management, and change management, with a career spanning over two decades. At Metro Vancouver, from July 2016 to May 2022, Shirley served as an IT-PMO Senior Business Analyst and Project Manager, leading change management efforts for IT initiatives and managing corporate project initiatives. Prior experience includes a role as Senior Business Analyst at Great Canadian Gaming Corporation, where customer interactions were managed throughout the software development lifecycle. Additionally, Shirley worked at Sage as a Senior Product Business Analyst/Product Owner, overseeing the product lifecycle for cloud and mobility products. Earlier roles include Senior Quality Assurance Engineer at ACCPAC and Technical Support at Enterprise Rent-A-Car. Educational qualifications include a Certificate in Business Analysis from Simon Fraser University and a Bachelor of Business Administration in Management Information Systems and Finance from the University of Nebraska-Lincoln.