Jennifer DeVera

Jennifer DeVera has a diverse work experience spanning across various industries. Jennifer started their career at ACN in 1996, where they worked in cellular activations and fulfillment, programming and activating over 70 cellular phones daily. Jennifer then joined Sprint PCS in 1997, taking on roles such as Technical Service Representative, Business Sales Support Representative, and Associate Switch Tech. In these roles, they troubleshooted technical equipment issues, upgraded firmware, and managed wireless service trouble tickets.

After their time at Sprint PCS, Jennifer worked as the Owner and Photographer at The Family Room - Portraiture by Jen from 2005 to 2010. There, they launched a successful home-based studio portraiture business and was responsible for all aspects of the photography process, including editing, retouching, and print ordering.

Following this, Jennifer worked at Warren Consolidated Schools as a Special Needs Bus Aide, where they ensured student safety and assisted students with medical complications during transportation.

Jennifer then transitioned to a role at Sprint as a Retail Operations Specialist from 2017 to 2021. In this position, they managed inventory, merchandised products, and implemented promotional messaging.

Prior to their current role, Jennifer worked at Comerica Bank as an Intermediate Call Center Agent. Here, they provided customer service, handled inbound and outbound calls, and completed various account requests.

Currently, Jennifer is the Head Photographer at Portraiture by Jen, a role they started in 2023.

Overall, Jennifer DeVera has extensive experience in customer service, operations, photography, and technical support across various industries.

Jennifer DeVera attended Troy High from 1988 to 1991 and obtained a High School Diploma. Jennifer then went on to attend Oakland Community College from 1991 to 1995, where they studied Audio-Visual Technology. Jennifer also holds a certification in Audio-Visual Technology from Oakland Community College. No further details are provided regarding the specific months or years of obtaining the certification.