Metro Bank
Barry Stokes is an accomplished CRM Application Support Operations Manager at Metro Bank (UK) since September 2020, where Barry leads the IT CRM Support team to achieve high service standards. Previous experience includes roles as a Functional Consultant at The Pensions Regulator, where Barry designed enterprise solutions based on Microsoft Dynamics, and as CRM Coordinator at Triton Partners, focusing on investor relations activities. Barry has also served as CRM Manager at several organizations, including Cogress and the Pensions and Lifetime Savings Association, managing CRM systems and enhancing customer retention strategies. Additional expertise includes leading CRM implementations at Berendsen and extensive work with Microsoft Dynamics at Cordium, where successful upgrades and business process enhancements were achieved. Barry holds qualifications in marketing and business finance from Croydon College and East Surrey College, respectively.
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