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Alma Vela-Andaya

Customer Service Team Lead at MetroBank N.A.

Alma Vela-Andaya has been working at MetroBank N.A. since March 2002, where Alma currently holds the position of Customer Service Team Lead. Prior to that, Alma worked at Asianbank from June 1995 to March 1998 as a Remittance Processor. Alma completed their education at the Polytechnic University of the Philippines from 1993 to 1997.

Location

Quezon City, Philippines

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MetroBank N.A.

MetroBank, N.A. is focused on providing personalized, culturally sensitive and innovative products and services to all communities in which we operate. MetroBank is a pioneer in this arena, and our infrastructure is steeped with expertise of interfacing with multicultural communities. The dynamic cities of Houston and Dallas, where we operate, are among leading-edge cities in the country with evolving multicultural markets. Our primary mission is to be the leading commercial bank in the diverse communities we serve. We have traditionally served small to medium-sized businesses, as well as retail customers. The foundation of our success has been in the ethnic markets - especially the Asian and Hispanic ones - where we have strong ties and direct involvement with the communities.