Ben Joyce

Ben Joyce is a seasoned professional with extensive experience in customer service and operations, currently serving as the Director of Customer Service and Operations at Metrolinx since September 2013. Joyce has held various leadership roles including Acting Director of Union Station Operations and Senior Manager of Operations and Maintenance, overseeing operations at Union Station and Lakeshore GO stations. Prior to joining Metrolinx, Joyce worked at Roccair Heating and Cooling Ltd as an HVAC Journeyman and held positions at Scotiabank and the City of Toronto. In terms of education, Joyce attended Seneca Polytechnic from May 2019 to August 2021, George Brown College from 2002 to 2004, and the University of Toronto from 1999 to 2002, further enhancing skills in the industry.