Lala Shamailova

Lala Shamailova has worked as a Regulatory Operations Manager and Regulatory Affairs Analyst at MetroPlusHealth, where Lala oversees contracting and reimbursement methodologies for ancillary services providers, resolves claims issues, and facilitates communication with providers. Prior to that, Lala worked at Healthfirst as an Ancillary Services Contractor and Appeals and Grievances Specialist, ensuring compliance with regulations and effectively managing caseloads. Lala also has experience at VillageCare as a Consumer Directed Personal Assistance Program Auditor and Care Coordinator, focusing on data monitoring and care authorization. Lala holds a Bachelor's degree in Health and Nutrition from Brooklyn College.