Metropolitan Airports Commission
Katlyn Schenck is an experienced professional with a background in customer service coordination and curriculum management. Currently serving as the Customer Programs Coordinator at the Metropolitan Airports Commission since July 2014, Katlyn manages multiple committees dedicated to enhancing customer service culture and oversees employee motivation and recognition programs. Prior experience includes a role as Curriculum and Assessment Specialist at Independent School District 197, where Katlyn managed a significant budget and coordinated state testing for over 4,000 students. Earlier career experience includes event management and administrative support at Capella University, where Katlyn was involved in planning events, managing faculty communications, and supporting over 400 faculty members. Katlyn holds a Bachelor of Arts in Marketing Communications from the University of Wisconsin-River Falls.
Metropolitan Airports Commission
The Metropolitan Airports Commission (MAC) is dedicated to providing services that consistently exceed the expectations of its customers. Whether it's providing exciting shopping and healthy dining options at Minneapolis-St. Paul International Airport (MSP), plowing snow from one of its seven airports' runways, designing and building sustainable facilities, or ensuring the organization's long-term financial strength, the MAC strives to fulfill its vision statement: Providing your best airport experience. Created in 1943 by Minnesota state law, the MAC is a public corporation providing coordinated aviation services throughout the Twin Cities metropolitan area. In fact, the MAC operates one of the largest airport systems in the nation, which includes MSP and six general aviation airports. Together these airports help drive the region's economy and job growth while providing quick, easy access to destinations around the globe. A 15-member board of commissioners appointed by Minnesota's governor and the mayors of Minneapolis and Saint Paul establishes the commission's policies. Those policies are implemented by the commission's senior leadership and staff. The MAC and its airports are funded through rents and fees paid by airport users, not by general tax dollars.