Charles Pugh

Charles Pugh is an experienced IT professional with a background in desktop support and customer technical support. Currently serving as a Repair Coordinator - Triage at MetTel since December 2021, Charles has also held positions at ICE Mortgage Technology and Morgan Stanley, where responsibilities included interacting with end users to resolve technical issues and document service tickets. Previous experience includes roles at Alpine School District, Backcountry.com, Vivint, Teleperformance, USA, and the US Navy, emphasizing support and training in various technical environments. Charles holds an Associate of Applied Science degree in Computer and Information Sciences from Salt Lake Community College, completed in 2022.